Software publishers have been struggling with a problem for many years now. We all know about it, and hate to talk about it. It is when the previous or current version of your product becomes the worst competitor for the next version you want to release. What you have right now (or even in a previous version) fulfills all the basic needs of your customers; your customers are so satisfied that they feel little compunction to upgrade. Combine this with a growing domination in your market space, and suddenly you find yourself with far more upgrade customers than new customers, and a lot of those upgrade customers may want to skip an upgrade or two. Continue reading Features Subscriptioned into Services Are Bad For You
Software companies are working hard to convince you that a pure subscription model is good for you. Sometimes it actually is. But mostly its not, because its implemented in ways that is bad for customers and their businesses. Nowhere is this more apparent than the direction of Adobe Creative Cloud.
Lets start with the painful lesson one user of Creative Suite 6 learned that caused him to invalidate his license and get locked into the subscription model. Continue reading How Subscription Based Software is Bad for Customers
An anonymous reader over on Macintouch wrote this post that clarifies exactly why the software-as-service methodology is completely wrong for its user base. Having Adobe update creative suite automatically, along with any license changes and additions threatens the business model of much of its customer base.
Adobe announcement Adobe Accelerates Shift to the Cloud includes a death sentence on standalone channel applications of Creative Suite. CS 6 is the end of the line. This strategy is good for Adobe but it is not good for users. Continue reading Adobe CS Dead: Web Service Only Not Good for Consumers