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	<title>lynnfredricks.com &#187; Japan</title>
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	<description>The Technology Tribe</description>
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		<title>Top Flops are Always Fun: InfoWorld&#8217;s Top 25 Flops and Palm</title>
		<link>http://www.lynnfredricks.com/2008/01/21/top-flops-are-always-fun-infoworlds-top-25-flops-and-palm/</link>
		<comments>http://www.lynnfredricks.com/2008/01/21/top-flops-are-always-fun-infoworlds-top-25-flops-and-palm/#comments</comments>
		<pubDate>Mon, 21 Jan 2008 18:14:29 +0000</pubDate>
		<dc:creator>Lynn Fredricks</dc:creator>
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		<category><![CDATA[Japan]]></category>
		<category><![CDATA[Software Business]]></category>

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		<description><![CDATA[Top technology flop lists are always fun, and InforWorld&#8217;s Neil McCallister has produced a really good top 25 technology flop list. What I think is interesting about these lists is that it was never the technology that failed, but the insufferable arrogance of the companies that developed them that sank them.
Two of them come to [...]]]></description>
			<content:encoded><![CDATA[<p>Top technology flop lists are always fun, and InforWorld&#8217;s Neil McCallister has produced <a href="http://www.infoworld.com/article/08/01/21/03FE-25-tech-failures_1.html" title="Top 25 Technology Flops" target="_blank">a really good top 25 technology flop list</a>. What I think is interesting about these lists is that it was never the technology that failed, but the insufferable arrogance of the companies that developed them that sank them.</p>
<p>Two of them come to mind with my own experience: <a href="http://www.palm.com" title="Palm Pilot" target="_blank">Palm</a> and Netscape. Ill share first my Palm story.<span id="more-44"></span> When the first generation of Palm Pilots were launched, I was busy selling Now Up to Date and Contact in Japan (my NDAs with Now are long dead). At that time, a lot of extremely powerful technologies were being developed at Now Software and in cooperation with powerful friends. Now had a compact HTML prototype that could render an interactive page &#8211; to a Pilot. The theory was that (and get this &#8211; a year before the first Palm-powered phone ever shipped) companies could interactively invite individuals to meetings, and that the system would assist you in finding mutually free times to hold meetings &#8211; all remotely. We had two engineers working within the Palm facilities even.</p>
<p>At that same time, Now had a good foothold in Japan for a number of reasons &#8211; the first was teaming with a company under the auspices of Marubeni Corporation &#8211; one of the top five shosha trading companies in Japan. The second was a small software company in Japan that linked Now Up to Date and Contact with the <a href="http://ezaurus.com/" title="Sharp Zaurus" target="_blank">Sharp Zaurus</a> &#8211; the first really powerful PDA. This was backed by the very large consumer electronics company &#8211; <a href="http://www.nec.co.jp/" title="NEC" target="_blank">NEC</a>.</p>
<p>Given our close partnership with Palm, I contacted the then newly minted international sales manager for Palm, and offered to facilitate a relationship with this technology partner (and by extension, NEC). It didn&#8217;t take much to foresee that Sharp would launch a low priced competitor as soon as possible to counter Palm.</p>
<p>And get this: Now Software was even reselling Palm Pilots and had negotiated to become the new Mac OS desktop for future Palm Pilots &#8211; since the desktop for the Mac was simply terrible.</p>
<p>Palm&#8217;s international sales manager was <em>positively affronted</em> by the offer &#8211; I would even say insulting &#8211; and assured me that Palm would enter the Japanese market very, very soon.  He gave me the impression that there was no real strategy for the market.</p>
<p>A year later &#8211; no localized Palm Pilot in the Japanese channel, and a large collection of a newly muscled Sharp Wizard organizers and more smartly priced Zaurus&#8217; were on the market.</p>
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